Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Asia Levasseur

Asia Levasseur

July 10, 2024

5  out of  5
rating by Asia Levasseur
"Kimberly was wonderful from beginning to end, received customer service and accomplished exactly what I wished to."
We responded:
"Thank you for sharing your experience, Asia! We're thrilled to hear that Kimberly provided wonderful customer service and helped you accomplish exactly what you wished for! We're grateful for your kind words and look forward to assisting you in the future. - Barcley Steib - State Farm Insurance Agent, Harahan, LA"
Profile photo of Cathy Miller-Moran

Cathy Miller-Moran

May 23, 2024

5  out of  5
rating by Cathy Miller-Moran
"Sam gave great customer service with good prices. I have been a client with State Farm for over 30 years"
We responded:
"Cathy, thank you for your wonderful review! We are pleased to hear that Sam provided you with great customer service and competitive prices. Being your loyal client for over 30 years means a lot to us. We are grateful for your trust and look forward to serving you for many more years to come! - Barcley Steib - State Farm Insurance Agent, Harahan, LA"
Profile photo of Kenneth Mitchell

Kenneth Mitchell

May 8, 2024

5  out of  5
rating by Kenneth Mitchell
"Excellent customer service"
We responded:
"Kenneth, we're thrilled to hear you had a 5-star experience with our team! I'm glad we could assist you with your insurance needs and provide top-notch service. Thank you for choosing our office for your insurance coverage! Barcley Steib - State Farm Insurance Agent, Harahan, LA"
Profile photo of Catharine Roberts

Catharine Roberts

April 8, 2024

5  out of  5
rating by Catharine Roberts
"It was a pleasure to speak to someone that was knowledgeable and kind. Ms. Angelle Theriot provided excellent service. I am never disappointed when I call Mr. Steib's office."
We responded:
"Thank you for the five-star rating, Catharine! I'm pleased to hear that Angelle provided you with excellent service. We are grateful for your positive feedback and look forward to assisting you with your insurance needs in the future. Barcley Steib - State Farm Insurance Agent, Harahan, LA"
Profile photo of Donald Vicknair

Donald Vicknair

April 5, 2024

5  out of  5
rating by Donald Vicknair
"In these days of internet everything, it's nice to have a human that can handle any issues in a professional manner. Bought a car in MS and live in LA. Cant even imagine trying to figure out how to do that online. Great service!"
We responded:
"Thank you for the positive feedback, Donald! We're happy our personalized service made the process smooth for you. We strive to provide professional assistance to all our customers, regardless of location. We appreciate you! -Barcley Steib - State Farm Insurance Agent, Harahan, LA"
Profile photo of Destiny Samuel

Destiny Samuel

February 27, 2024

5  out of  5
rating by Destiny Samuel
"Kimberly explained everything I didn't understand. She was quick and fast and attentive to my needs. Thank you so much Kimberly"
We responded:
"Destiny, we’re glad to hear how Kimberly was able to help you with your coverage needs! She is a key part of our team, and we value your feedback on how well she was able to assist you. Thank you for choosing us as your coverage provider!"
Profile photo of Terrell King

Terrell King

February 26, 2024

5  out of  5
rating by Terrell King
"I would just like to say that the patience and information was amazing!! And I want to especially thank Ms. Kimberly for the courtesy and professionalism that she displayed, there need a to be more people like her. And with a person such as she, I would that all would talk with her she is amazing!!! Thank You Kindly!!!!"
We responded:
"Thank you, Terrell! Your kind words about Kimberly are truly heartening! We're thrilled to hear about the amazing patience and professionalism she displayed. We'll make sure she receives your appreciation. If you ever need further assistance or have more questions, feel free to reach out. Thank you kindly for your positive feedback!"
Profile photo of Sidney Jackson

Sidney Jackson

February 21, 2024

5  out of  5
rating by Sidney Jackson
"My agent at State Farm Ms. Sam is very helpful and eager to address any concerns I have... I'm well pleased with her service and dedication.😊👍"
We responded:
"Thank you for the five stars, Sidney! Sam is a wonderful member of our team, and we’re glad she was able to assist you with your insurance needs."
Profile photo of Susan Entwisle

Susan Entwisle

January 16, 2024

5  out of  5
rating by Susan Entwisle
"Its fast ,easy,reasonable plus a name you can trust!"
We responded:
"We love seeing reviews like this, Susan! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come! "
Profile photo of Susan Walley

Susan Walley

January 16, 2024

5  out of  5
rating by Susan Walley
"Barcley was responsive, attentive, and knowledgeable! I enjoy working with him for all of my policies! Very helpful with great prices"
We responded:
"Susan, it's a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
Profile photo of Robert Hoffman

Robert Hoffman

December 20, 2023

5  out of  5
rating by Robert Hoffman
"Thanks Kimberly for smoothly transferring me to State Farm Auto insurance. Well done!"
We responded:
"Robert, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Kimberly cares a lot about our customers."
Profile photo of Andrea Garcia

Andrea Garcia

December 15, 2023

5  out of  5
rating by Andrea Garcia
"Barcley was amazing finding me the right policy so quickly and got me all set up with a under 10 minute phone call!"
We responded:
"Andrea, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Profile photo of Rodneycia Williams

Rodneycia Williams

October 21, 2023

5  out of  5
rating by Rodneycia Williams
"They were very helpful!"
We responded:
"Thank you for the five-stars, Rodneycia! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Peter D. Smith sr

Peter D. Smith sr

September 28, 2023

5  out of  5
rating by Peter D. Smith sr
"Miss Kimberly is a excellent sales representatives. I enjoyed speaking with her. I look forward to speaking with her again. Maybe about my homeowner's insurance."
We responded:
"Thank you for the review, Peter! We are glad to hear that Kimberly was able to help you with your insurance needs. Your feedback is important to us and we value the chance to provide you with high-quality coverage."
Profile photo of ryan halsrud

ryan halsrud

September 1, 2023

5  out of  5
rating by ryan halsrud
"Barcley was very responsive in initiating a flood insurance assumption for my buyer on a certain property, he expedited the process in just a couple days!!!! Outstanding!"
We responded:
"Ryan, we thank you for the review. Our team strives to provide a great insurance experience for everyone who visits our office, and we are happy that you are satisfied with your experience. We value you for letting us be your good neighbor!"
Profile photo of Elvira Gallo (Elvie Gallo)

Elvira Gallo (Elvie Gallo)

August 1, 2023

5  out of  5
rating by Elvira Gallo (Elvie Gallo)
"Awesome service thanks Kimberly for all your help!!!!"
We responded:
"Elvira, it was a joy working with you. Kimberly is a wonderful member of our team, and we’re glad she was able to assist you with your insurance needs."
Profile photo of Baylee Leblanc

Baylee Leblanc

July 19, 2023

5  out of  5
rating by Baylee Leblanc
"Kimberly has Wonderful customer service. Very nice and professional."
We responded:
"Baylee, thank you for the five-stars for Kimberly! We greatly appreciate you letting us be your good neighbor!"
Profile photo of Melissa Adams

Melissa Adams

June 20, 2023

5  out of  5
rating by Melissa Adams
"Amazing customer service! Barcley went above and beyond helping me set up homeowners and auto insurance with State Farm."
We responded:
"We love seeing reviews like this, Melissa! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of Annie Hatch

Annie Hatch

May 31, 2023

5  out of  5
rating by Annie Hatch
"Great agent and agency. Highly recommend"
We responded:
"Annie, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Profile photo of Sellout Scott

Sellout Scott

May 24, 2023

5  out of  5
rating by Sellout Scott
"Best agent I've ever had"
We responded:
"Thank you! We appreciate your trust in us to take care of your insurance policies."
Profile photo of Jenny Perez

Jenny Perez

May 23, 2023

5  out of  5
rating by Jenny Perez
"Called to enquire information, a lady named Sam answered my call, she was awesome, very pleasant, kind, and went out of her way to answer any questions I had. The company has an excellent employee. Thank You again Ms. Sam. You're AWESOME!"
We responded:
"Thank you, Jenny, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Sam, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of Ty Mo

Ty Mo

May 18, 2023

1  out of  5
rating by Ty Mo
"Had an interview with this office on 5/17. When I arrived the receptionist was looking at me funny asking “how many I help you”. I then proceeded to tell her I was here for an interview and she act like she didn’t know who was supposed to conduct the interview. Barcley was wrapping up with a client and was so positive and smiling. When it came to me he was dry and nonchalant. Keep in mind I never received a warm greeting from anybody in the office. During the interview Barcley was not interested or didn’t care to engage in anything to do with me during the whole time I was there. The energy was weird from the time I walked in until I departed. I’m mad I even wasted my time commuting to this office and should have left myself when I first caught the weird energy. I honestly feel like I was stereotyped. Mind you I passed 2 assessments a phone interview, then I proceed to the in person interview and experience all these bad vibes and red flags."
We responded:
"Hi Tyrik, thank you for coming into an interview at our office. We were excited to interview with you. We are sorry that you felt the way that you did. We have high standards for punctuality and what you failed to mention in your review is that you were 10 minutes late. If you would like to discuss further, feel free to reach out to us. "
Profile photo of Rocquel Milsap

Rocquel Milsap

January 31, 2023

5  out of  5
rating by Rocquel Milsap
"Mr. Steib is absolutely amazing at what he does. So efficient, effective, and his attention to detail to his customers is phenomenal. He not only picked up where someone (another office) dropped the ball, apologized for my bad experience, patiently explained next steps, answered ALL my question (even after business hours) and completed the process in a timely manner. I’m so appreciative of him and his staff."
We responded:
"We love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
Profile photo of Anna Laudumiey

Anna Laudumiey

November 30, 2022

5  out of  5
rating by Anna Laudumiey
"Awesome service Kim was very informative"
We responded:
"Anna, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Kim cares a lot about our customers."
Profile photo of Issac Gibbs

Issac Gibbs

November 24, 2022

5  out of  5
rating by Issac Gibbs
"I was truly impressed by the professionalism displayed by Kim. She answered all of my questions thoroughly and quickly. I'm looking forward working with her."
We responded:
"Thank you, Issac, for the amazing review! Our team works hard to provide a great insurance experience in Harahan and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"